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Refund and Returns Policy

Overview

Here’s a Refund and Returns Policy text tailored to your requirements:

Refund and Returns Policy

At Aqua Shopping Hub, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer a hassle-free return policy.

Returns

  • You can return any product within 7 days of receiving your order.
  • The item must be unused, in its original packaging, and in the same condition as when you received it.
  • To initiate a return, please contact our customer support team at [Customer Support Email/Phone Number] with your order number and reason for return.

Refunds

  • Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within 3 business days, and the amount will be credited to your Easypaisa account or Bank account, as per your preference.
  • Please note that the original shipping cost is non-refundable.

How to Return an Item

  1. Contact our customer support team at 0349-7462877 to request a return.
  2. Pack the item securely in its original packaging.
  3. Ship the item back to us using the shipping method of your choice. Please include the original receipt or proof of purchase inside the package.

Refund Timeframe

  • Easypaisa Account: Refunds are typically processed within 2-3 business days after the return is approved.
  • Bank Account: Refunds are typically processed within 4-5 business days after the return is approved.

Exceptions

  • Certain items, such as perishable goods, personal care products, and customized items, are not eligible for return or refund.
  • If you receive a damaged or defective item, please contact us immediately for assistance.

We strive to provide a smooth and transparent return process. If you have any questions or concerns about our Refund and Returns Policy, please don’t hesitate to reach out to our customer support team.

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